Transformation of a traditional Bank IT Operations into a DevOps driven lifestyle
The Objective
Client:
Pension Savings Bank in Jakarta, Indonesia
One of the leading Business Banks in Indonesia wanted to build a complete Digital Banking Platform. For that, they needed to enable Agile and DevOps practices among multiple IT teams and silos that existed in their software development groups.
The objective was to demonstrate how cross functional teams can inculcate DevOps and agile practices to deliver business-critical software and based on the lessons learned, spread the culture across the IT group.
The Challenges
Timeline:
June 2017 - June 2018
Traditional bank IT - Ops and Dev sitting on different floors of buildings.
No real world experience of DevOps or Continuous Delivery.
Manual steps for system setup, every server was a work of art. No Version Control for system-level changes. Despite using some of the latest tools and tech, it would take days to do even a minor update or hotfix. This made the whole platform highly unstable.
The Initiatives
Techstack:
Agile DevOps Practices like Standups, Retros, Showcases, 360 feedback.
Playing multiple technical and business roles all at a time.
Mentoring and Pairing with a complete fresh bunch of developers and sysadmins while implementing the solution.
Coordinating multiple business and ops teams spread across different Banking Domains.
Identify talent in the Bank who can contribute to the community.
DevOps Academy Training for graduates hired by The Bank.
The Outcomes
Result
From Ops to DevOps
A group of ten DevOps Engineers handling the complete PaaS that supports 20+ Digital Banking Products.
Cross-Functional Team - Everyone knows everything. No Silos of Devs or Ops.
Core Group that works as the DevOps enablers for the rest of the Bank IT