Enabling & up-skilling in-house DevOps capabilities for a Fintech Startup
The Objective
Client:
Fintech Startup in Singapore, Jakarta and Pune (India)
A Singapore based Fintech startup aspiring to become a digital catalyst in South East Asia's growing financial and banking sector needed a strong DevOps community who can lead their ambitious digital journey.
Our goal was to enable and up-skill in-house DevOps capabilities by building a team of cross functional, polly skilled, highly focused, motivated and committed DevOps experts who can own modern infrastructure delivery for them.
The Challenges
Timeline:
July 2019 - Dec 2021
Being a startup everything was new to them especially in DevOps capability building.
Within 6 months of its launch the unprecedented challenge of pandemic forced all to work from home.
It made hiring, onboarding & retaining talents even difficult as it was completely remote and online.
Agile DevOps expects the team members to work together, on the contrary team members were locked down across multiple cities in two countries.
Not to mention the immense mental and physical stress of the uncertain pandemic period.
The Initiatives
Techstack:
Jira, Confluence, Slack, Google Meet
The initiatives involved
Hiring and recruitment
Ensuring that there is sufficient SRE capacity to support Infrastructure as Service needs in the organisation.
Creating talent profile, hands-on tests, code reviews process , evaluation scorecards, conducting tech interview.
Onboarding and coaching
Leading and onboarding infrastructure designs for digital banking application on cloud.
Ensuring Production Readiness of Infrastructure on cloud for digital banking Go-live launch.
Agile DevOps Practices
Estimate & Record - Frequently review the scope during the sprint cycle
Plan & measure - OKR, Analysis and Acceptance criteria.
Visibility & Tracking - Daily Standups, Sprint Review, Showcase, Retrospective, Story Board.
Quality Assurance - Test driven infra delivery, performance testing of infrastructure, version control.
Bootcamps
A series of 5 days DevOps Crash Course and hands-on workshop covering key concepts like CI-CD, Config Management, IaaC.
The Outcomes
Result
In-house DevOps Community
Engineers(10) enabled with modern infrastructure development and CI/CD practices ensuring support to Infrastructure As Service needs in the organisation.
Standard Operating Principles and Support Model for SRE chapter.
In-house DevOps community of learning for a sustainable growth.